Valeco Homes Review - Our Experience

We found the block of land - loved it
We designed the house to go with the land - loved it
We carefully selected the builder, Valeco - biggest mistake of my life.
I still love the land and the house design but getting it built to the standard we paid for has been horrendous.

The nightmare began a few weeks after our build started in January 2017, when a 5 metre deep excavation was done in the middle of our driveway when no excavation was required - it was so big you could fit a couple of townhouses in there. What did Valeco do? Well the site supervisor tried to carry on and the office and owners ignored us for many weeks until I posted a question on product review. Is this resolved? Well it’s now March 2018 - yes more than 12 months on and the resolution has yet to be actioned, in fact we were offered a substandard solution not based on full disclosure. You would think that this would be the one big thing that went wrong - well no!
63 weeks into our build and it is still not finished and unlikely to be so for another 3 months.

Issues in brief
  • Slab wrong size
  • Defective frame/ crooked walls (redone)
  • Cladding was taken off and redone
  • Rendered brickwork had to be taken down and redone to fit damp course
  • Window and door frames initially not packed
  • Painting - my dog could do a better job but we are getting there
Any rectification work was done unwillingly and only when we forced the issue. The QBCC have been to site now on 3 separate occasions. Nothing has been finished properly the first time with the exception of the tiling and they did a great job.

EVERYTHING has been a battle. Whilst I love my house and where we will live, ultimately it really is not worth it.

If you are considering building with Valeco, get each stage independently checked, use the QBCC early dispute resolution service if something goes wrong and check that work is actually put right not just covered over. Better still consider another builder. Good luck.






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